PRIVACY POLICY

SCIS Immigration Services (“SCIS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website, social media advertisements, online forms, consultations, and other lead-generation activities.

1. Information We Collect

When you complete an inquiry or lead form, including a form submitted through Facebook, Instagram, Meta, or another advertising platform, we may collect information such as:

Full name

Email address

Telephone or WhatsApp number

Country of residence

Country you are interested in relocating to

Immigration or relocation service you are interested in

Preferred immigration pathway

Intended timeline for relocation

Information you voluntarily provide about your immigration circumstances

Please do not provide highly sensitive personal information, such as passport numbers, banking information, passwords, Social Insurance Numbers, or credit card information through a lead-generation form.

2. How We Use Your Information

We may use the information collected to:

Respond to your inquiry;

Contact you regarding immigration or relocation services;

Assess which of our services may be relevant to your inquiry;

Schedule consultations;

Provide information about immigration programs and services;

Follow up on your request;

Improve our services, advertising, and client experience;

Maintain appropriate business records; and

Meet applicable legal and regulatory requirements.

Submitting a lead form does not create a consultant-client relationship and does not constitute legal or immigration advice.

3. Consent to Contact

By submitting an inquiry or lead form and providing your contact information, you consent to SCIS contacting you regarding your inquiry through the contact methods you have provided, which may include telephone, email, SMS/text message, or WhatsApp.

Where required by applicable law, we will obtain appropriate consent before sending commercial electronic messages. You may withdraw your consent to receive marketing communications at any time by using the unsubscribe option provided or contacting us directly.

4. Facebook, Instagram and Other Third-Party Platforms

If you submit your information through a Facebook or Instagram lead advertisement, your information may initially be collected and processed by Meta according to Meta's own terms and privacy practices before being made available to SCIS.

Other websites, advertising platforms, scheduling services, communication services, or third-party technologies we use may also process information according to their own privacy policies.

5. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information to employees, contractors, professional advisers, technology providers, or other service providers where reasonably necessary to operate our business or provide requested services.

We may also disclose information where required or permitted by applicable Canadian law.

If information needs to be shared with another person or organization specifically in connection with an immigration matter, additional consent may be obtained where appropriate.

6. International Processing

Some technology, communication, advertising, or cloud service providers we use may process or store information outside Canada. As a result, personal information processed in another country may be subject to the laws of that jurisdiction.

We take reasonable steps to use appropriate service providers and safeguards when personal information is handled on our behalf.

7. Protection of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, professional, or business requirements.

Information that is no longer required will be securely deleted, destroyed, or anonymized, subject to applicable record-retention requirements.

9. Your Privacy Rights

Subject to applicable law, you may contact us to:

Request access to personal information we hold about you;

Request correction of inaccurate information;

Withdraw consent where processing is based on consent;

Ask questions about how your information is being handled; or

Request deletion of information where applicable and subject to our legal or regulatory retention obligations.

We may need to verify your identity before completing certain privacy requests.

10. Immigration Services Disclaimer

Information provided through our advertisements, social media accounts, website, lead forms, or initial communications is for general informational purposes and should not be considered a guarantee of immigration eligibility, visa issuance, permanent residence, employment, admission, or approval by any government authority.

Submitting an inquiry does not establish a consultant-client relationship. A professional relationship is established only after the appropriate engagement process has been completed.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal requirements. The most current version will be made available through our website or other appropriate channel.

12. Contact Us

If you have questions about this Privacy Policy, wish to withdraw consent, or would like to make a privacy-related request, please contact:

SCIS Immigration Services

Privacy